Train The Trainer

Conducting a training session requires specific skills and knowledge of how people learn. This training program provides the groundwork for trainers to begin developing and refining their training and facilitation skills to deliver the best learning experiences and improve learner engagement and retention.

Front Line Selling Skills

Learn to sell by considering the customer experience throughout the sales process. Develop a two way relationship that meets the needs of both your business and your customers.

Promoter.io

Grow your revenue and profits through a larger loyal customer base with the Net Promoter® System.

Based on Chad Keck’s, “The NPS Playbook”.

Exceptional Customer Service

The delivery of world class customer care with energy, commitment, flexibility and inspiration is only this course away from your practice.

Debt Collection

Explore the world of collection negotiation with techniques and best practices that will allow you to successfully navigate through challenging collection conversations.