Course Initial Contact Vet Tech Vocation Process 0 steps completed0% 6 Lessons Apply to take this course Apply to take this course Lessons Expand All | Collapse All First Impressions 9 Topics The Three Second Phenomenon Impressions Relationships Appearance Messages Attitude Greetings Name Calling Reception Area/Rooming Preparation 3 Topics Exam Room Set Up Time Prelaunch Rooming Protocol 3 Topics Appointments Walk Ins Surgeries Contact 10 Topics First Contact Medical Records Preventative Care Visit - Adult Canine Preventative Care Visit - Adult Feline Preventative Care Visit - Kitten Preventative Care Visit - Puppy Comprehensive Exam Sick Exam Medical Exam Medical Quick Text Patient Visit List 4 Topics The PVL Nail Trim Scheduled Heartworm Tests Fecal Samples Doctor Protocol 4 Topics Assisting The Docs Next Steps If... Medication and Patient Care