Course Daily Kennel Staff Ops Operations Kennel Vocation Process 0 steps completed0% 5 Lessons Apply to take this course Apply to take this course Lessons Expand All | Collapse All The Operation 8 Topics The Hospital Kennel Reception Vet Ass’t/Technicians Doctors Communication For Your Tool Box Your Learn Vet Me Check Up The Importance of Managing the Flow 7 Topics Office Flow Opening Procedures Midday Procedures Closing Procedures Throughout the Day For Your Tool Box Your Learn Vet Me Check Up Managing Inventory 7 Topics The Importance of Managing Inventory Incoming Product Inventory Log Outgoing Product Inventory Log Stock Rotation Inventory and Cleanliness For Your Tool Box Your Learn Vet Me Check Up Managing All This with Exceptional Customer Service 9 Topics Customer Service It's Not Personal Own It Greeting a Client Telephone Etiquette Internal Customer Service Even When Death Do We Part For Your Tool Box Your Learn Vet Me Check Up Managing Your Success 6 Topics A Successful Journey Our Part in The Journey Your Part in The Journey What to Pack for Your Journey For Your Tool Box Your Learn Vet Me Check Up